The Kansasinine Division of Motor Vehicles

Ever made a call to address an issue that REALLY needs addressing? How about finding out that you never paid a reinstatement fee on your license from a ticket you received over a decade ago? Then, when you go to your local Division of Motor Vehicles to renew your license, you can't. Lets make matters slightly worse. The Department of Motor Vehicles you are dealing with... yep! You guessed it, not even your own State. What is a person to do? Call!!! At least you would think, right. Go ahead, try it. I did. It was a wonderful experience! All 14 times, it was. The first time I called, apparently after hours. Call back tomorrow, okay, not a big deal. I call back tomorrow and I am informed, after numerous key presses, that they are extremely busy due to a shortage because of the recent State budget cuts. Thinking I am going to be on hold, I pay no attention to the next few seconds of rambling, the next thing I know, they say "good-bye." Whoa, what!?! I must have pressed a button on accident with my cheek as I hold my touch-screen phone to my face. Let me call back and listen to what I thought I heard. Yes, it is right, call back at a more convenient time. Which is? How about the next day? Sounds good. Give them an opportunity to catch up on their calls. Uh, no! This time the office is closed. It is a Friday. Yep, frustrated, I hang up. I call back up on Monday. Guess what? They are closed today, as well. It is not even a holiday. What the heck!!! Okay, I will call back during their business hours, according to their recording. Now, it is Tuesday. I call early in the morning, first thing. Too busy, "good-bye." I call later in the morning, too busy, "good-bye." I call after lunch, too busy, "good-bye." I call later in the afternoon, too busy, "good-bye." Now I am thoroughly, uh, upset. Just to humor them one more time, I call back the next day, "good-bye." For the sake of my patriotism to ALL of the States in the Union, I will keep the State I am speaking of anonymous. However, it should be said, that this is freaking asinine!!! One last thing worth noting, I called my own State to find out more information and I got all my questions answered on the first phone call... I asked the friendly person on the other end of the phone, hey, when you are dealing with the "anonymous state," what number do you call? She gave me the same number and said, "Good luck trying to get through, oh and don't call on Monday or Friday, they are closed."